Accessibility Statement
Our Commitment
ACG Arenas is committed to ensuring that our digital experiences are accessible to everyone, including individuals with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we continuously work to improve accessibility across our website and all digital touchpoints.
Standards We Follow
We design and develop our digital experiences in accordance with the following standards:
- WCAG 2.1 Level AA — the internationally recognized benchmark for web accessibility
- ADA Title III — ensuring digital accessibility for people with disabilities
- Section 508 — federal accessibility standards for electronic and information technology
Accessibility Features
We have implemented the following features to improve accessibility:
- Semantic HTML structure to support screen readers and assistive technologies
- Sufficient color contrast ratios across text and interactive elements
- Keyboard navigation support for all interactive components
- ARIA labels and landmarks for improved screen reader navigation
- Alternative text for all meaningful images
- Resizable text without loss of content or functionality up to 200%
- Focus indicators for keyboard users
- Captions and transcripts for video content where applicable
Physical Facility Accessibility
ACG Arenas locations are designed with accessibility at the forefront. Our facilities include:
- ADA-compliant entrances, pathways, and restrooms
- Wheelchair-accessible gaming stations and seating areas
- Assistive listening devices available upon request
- Staff trained in disability awareness and accommodation assistance
- Reserved accessible parking at all locations
Known Limitations
While we strive for full accessibility, some areas of our site are still being improved. We are actively working to address the following:
- Some older third-party embedded content may not fully conform to WCAG 2.1 AA
- Certain interactive experiences are under ongoing accessibility review
We are committed to resolving known issues and welcome feedback to help us prioritize improvements.
Feedback and Assistance
We welcome your feedback on the accessibility of our site and services. If you experience any barriers or have suggestions for improvement, please contact us:
- Email: accessibility@acgarenas.com
- We aim to respond to accessibility feedback within 2 business days
If you need assistance accessing any content or using any feature on our site, we are happy to help via phone, email, or in-person at any ACG Arenas location.
Ongoing Efforts
Accessibility is an ongoing commitment. We conduct regular audits of our digital properties, provide accessibility training to our development and design teams, and incorporate accessibility requirements into our development process from the beginning. We review and update this statement annually or whenever significant changes are made to our site.